Last week, a steady stream of people came into KC Pharmacy, in Lorton, Virginia, a small drugstore nestled among medical offices not far from I-95. They came in and out pretty quick, their arms maybe a little sore, after getting doses of Moderna’s COVID-19 vaccine.
Is there a difference in going to a big chain or to a smaller, independent store for a shot? For you, probably not. But for the employees at smaller stores, it means a lot of extra work.
鈥淓arly in the mornings we have to go get the shipment, and then prepare it, get it thawed out,鈥� said Hosna Jami, a manager at KC Pharmacy. All the prep work, including getting the syringes ready, is all on them as well. There鈥檚 also scheduling, and, before Virginia entered Phase 2, they had to determine eligibility.
Jami has also spent a few evenings along Lorton Station Boulevard, flagging down people out for walks to come in and get vaccinated, so that no dose goes to waste.
The work isn’t over after a shot is administered. The customer gets to leave, but for the pharmacists, 鈥渋t鈥檚 a lot,鈥� said Gihan Seraka, who owns the store.
As they work with federal and state vaccination suppliers, there鈥檚 also the paperwork — a lot of paperwork.
鈥淚 have to sit down after hours and get all the arms registered鈥� with the various health departments, she said. 鈥淚f they don鈥檛 see [the numbers], they don鈥檛 ship the order the following week.鈥�
In fact, the administering of the shots is the easy part: They鈥檙e used to giving out flu shots and some of the vaccines required of people traveling internationally 鈥� except when the patient is scared of needles.
鈥淚 have men who are like 200, 300 pounds and they鈥檙e just so scared of that needle,鈥� said Jami. 鈥淚 have this technique where I calm them down, I have a little conversation with them鈥� and then I slowly give the vaccine to them.鈥�
Seraka said she鈥檚 had to make additional full- and part-time hires 鈥� which is costly. But she also recognizes the overall positive impact that comes every time an arm gets jabbed.
They typically dole out about 100 COVID-19 vaccines every day, so at this point they鈥檙e now in a lot of selfies 鈥� which are allowed 鈥� and they鈥檙e also the recipients of lots of hugs, which might be a little less permissible if it鈥檚 planned out. But they understand, too.
鈥淚t鈥檚 like an honor,鈥� said Jami. 鈥淭o have that feeling is just amazing.鈥�
