CHARLOTTE, N.C. (AP) 鈥� Amazon Prime Video’s stream of the Miami-Charlotte play-in game went offline for nearly two minutes during the overtime period, causing fans to miss a Hornets possession.
Stan Van Gundy, working the game as an analyst for Prime Video, was midsentence when the audio feed was lost coming out of a timeout with 48.1 seconds remaining. A message about 鈥渢echnical difficulties鈥� began displaying on screens a few seconds later.
When the video and audio feeds resumed, Charlotte’s LaMelo Ball had scored for a 125-120 lead. Fans missed 22.1 seconds of playing time.
鈥淭ell me the game didn鈥檛 just cut off?!!? Am I trippin?? WTH,鈥� as the words 鈥渢echnical difficulties鈥� began trending nationally across social media.
Charlotte
A spokesperson for Prime said the issue was caused by 鈥渁 hardware failure in our production truck.鈥�
鈥淥ur teams restored the feed as quickly as possible to ensure fans could watch the conclusion of the game. We are conducting a thorough internal review to determine the cause of the outage,鈥� the spokesperson said.
Prime Video has exclusive rights to all six games in this year’s play-in tournament. The streaming service began showing NBA games this season as part of the league’s new 11-year, $76 billion media rights deal.
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